Business IT Support Melbourne
We take care of support, security, and day-to-day IT issues—
leaving you free to run your business.
Managed IT Support for Your Business in Melbourne
Managing IT in the modern enterprise is complex—especially when you need to guarantee availability of your systems 24/7. With Zeara, you have the peace of mind that there’s always someone monitoring and responding to any issues, whenever they arise.
We’re on your side—helping you identify the right mix of services to fit your needs and your risk profile. No hard-selling, no pushing unnecessary tech—just honest advice on what’s best for your business.
At Zeara, we see IT services as a long-term partnership—we offer proactive input on your technology strategy, assist you in maximising your ROI, and ensure you’re aware of new opportunities that will add real value
Features
Access to 24/7 remote technical helpdesk.
Proactive Monitoring Of Systems
24/7 Onsite Support With Rapid Response Times
Strategic planning and advice on procurement
Advanced security and disaster recovery.
Regular reviews with a dedicated IT manager.
Ready to get started?
Why Choose Zeara for IT Services in Melbourne
Here at Zeara, we’re on a mission to become Melbourne’s leading business IT support provider. And we believe the key to achieving this goal is offering a relationship-driven, fully customised service that meets your exact requirements.
When you choose us as your business IT support provider, you’re guaranteed:
- A proactive approach to IT support
- A dedicated IT professional who will become a member of your team
- A transparent and honest working relationship
- Around-the-clock support from people who genuinely care about their client’s businesses
- A no-job-to-small attitude
- Customised solutions designed just for you
- A service that prioritises problem-solving, productivity, and peace of mind
We offer so much more than business IT support in Melbourne. We can provide you with your very own IT department. While we won’t be on the payroll, we’ll be heavily invested and involved in your operation—allowing us to deliver fast, decisive action when required.
IT Support
Services
We’re more than just a helpline—we proactively monitor your systems and devices, identifying issues and applying fixes in real-time. When you do need us, we’re available 24/7 for remote or onsite support.
Backup And
Security
With Zeara your data is in safe hands. We provide a comprehensive cyber security service, from web and email filtering to threat detection and mitigation, to rapid disaster recovery—plus cyber security training for your staff
Management
And Strategy
You’ll have access to a dedicated Technology Success Manager to assist with strategic planning, vendor and asset management, and future requirements analysis—with regular one-to-one review meetings to keep everything on track
Hardware And
Software Installation
We’ll handle workstation builds and setup, as well as any network infrastructure upgrades required. We can also manage the installation, configuration and onboarding of new software packages—all on a project basis
Want to learn more? Book a 15-minute consult with one of our team
Here’s what our clients have to say about our cloud calling services:
No request is too big or too small and we always receive timely support and advice. We value Zeara’s advice for planning our IT systems, not just reacting to problems.
Ian Maas - Bidsmith
Grice Legal
They are quick to respond if we have a problem, efficient with organising upgrades and always get back to us promptly. I strongly recommend Matt and his excellent team for IT services to any business. We are so grateful they were recommended to us, and we took them on board!
Hope Dermatology
Bidsmith
Malvern Psychotherapy Centre
Buxton Chelsea
Our Business IT Support Services - Give you Peace of Mind
YOUR QUESTIONS ANSWERED
Common questions we get
Where are your IT support services based?
We operate from a Melbourne base, allowing us to deliver onsite IT support for businesses throughout the city and the surrounding areas.
Does your IT support for businesses in Melbourne include hidden fees?
Absolutely not. We utilise a transparent monthly pricing model that includes all the services agreed upon at the beginning of the relationship. We never charge additional fees unless they fall outside the scope of our original agreement. However, we always aim to ensure every contingency is accounted for when quoting for business IT support in Melbourne.
Can you provide help with our general IT strategy?
Absolutely, we specialise in assessing businesses and creating bespoke IT solutions that address specific challenges and requirements. We will fully take the time to understand what your business needs for long-term success.
Do you look after IT security?
Yes, we use a range of methods and specialised tools to protect your IT systems and your data. Whether installing web and email filters or threat detection software, we’re always thinking about ways to protect systems—and the data they hold. We continually monitor IT infrastructure for threats and vulnerabilities to ensure we’re always one step ahead of the next big problem. And if things do go wrong, our disaster recovery processes are always there for your peace of mind.
What happens if I need IT support in the middle of the night?
That’s not a problem. We are a 24/7 business IT support provider. Whether you need remote or onsite IT support, we’re always available—365 days a year.
Eliminate your tech headaches in 3 simple steps
1. Let’s Talk
We’ll discuss your company, how you use technology and your goals.
2. Roadmap
Based on your needs, we design an IT roadmap3. Start Loving Your IT Experience
We’ll deliver the plan to supercharge your company
Get In Touch With Us
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